Best Practice Catalog

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Best practices

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Key performance indicators

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Proven questions

Some best practice appear in multiple sections. Based upon the scenario, they are utilized to assess a project or organization in numerous stages involved in its lifecycle and processes.

Agile

AGILE best practice creates an analysis of earned values, feedback, and key performance indicators. The solution generates an assessment that project team members take weekly to receive accurate feedback which will result in reduced time spent on project and time spent on analyzing risks. AGILE allows for project change to be accounted and how that change will ultimately affect the status of a project. Every project may face a change in business needs, technologies, required documentation or rapid prototyping. AGILE accepts these changes and assesses ways to act upon these conflicts.

KPIs

  Motivation  Decision Making Requirements Arbitration

 Continuous Integration Rapid Prototyping

Agile

AGILE best practice creates an analysis of earned values, feedback, and key performance indicators. The solution generates an assessment that project team members take weekly to receive accurate feedback which will result in reduced time spent on project and time spent on analyzing risks. AGILE allows for project change to be accounted and how that change will ultimately affect the status of a project. Every project may face a change in business needs, technologies, required documentation or rapid prototyping. AGILE accepts these changes and assesses ways to act upon these conflicts.

KPIs

  Motivation  Decision Making Requirements Arbitration

 Continuous Integration Rapid Prototyping

Application Lifecycle Management

Application Lifecycle Management (ALM) assists an Application Development Manager in gathering information about development practices and processes. ALM identifies the current state of individual processes to help with recommendations moving forward and uses it to work towards future project success. Our research is based upon the group of experts known as the DevOps ALM Rangers and the best practices and guidance they publish from real-world experiences.

KPIs

 Architecture and Design   Development Deployment Operations

 Testing and QA Requirement Engineering and UX Project Planning and Management Software Configuration Management  Governance

Supply Chain

Supply Chain increases transparency and collaboration in TrueProject through analytics, dashboards, and questionnaires. TrueProject is a solution that acts as a “control room” which sits on top of the regular management system, bringing together key soft and hard information associated with critical areas of business process delivery performance.

KPIs

 Demand Planning  Inventory Management  Logistics Operations

 Transportation  Customer Service  Collaboration

Some best practices appear in multiple sections. Based upon the scenario, they are utilized to assess a project or organization in numerous stages involved in its lifecycle and processes.

ADKAR

ADKAR utilizes the goal-oriented change management model used by business professionals around the world. ADKAR stands for awareness, desire, knowledge, ability, and reinforcement. It is typically used as a guideline to help people transition through changes in a company. Change is a psychological impact that can stop companies from innovating and succeeding if not done correctly. This best practice of TrueProject allows management to have an easier and more efficient transition for their stakeholders. Our research is based upon the multiple studies conducted by the International Finance Corporation and the goal-oriented model introduced by global leader Prosci.

KPIs

  Awareness  Desire  Knowledge   Ability  Reinforcement

Project Portfolio Management Attributes

Project Portfolio Management (PPM) provides a project with governance and oversight while tracking and monitoring a project’s portfolio. This implementation centralizes and manages the processes, methods, and technologies used to collectively manage current or proposed projects. The implementation of Project Portfolio Management allows for better tracking and analyzation of projects to ensure projects are delivered on time and within promised scope.

KPIs

  Business Alignment  Feasibility & Resources   Potential Value  Risk Management

Project Risk

Project Risk allows users to take a portfolio-based approach to evaluate project status more efficiently. By utilizing this best practice of TrueProject, organizations can carefully assess project risks and understand how to better manage them. Project Risk utilizes two main project types: People Factors and Process Factors. Our research is based upon the extensive research completed by Information Systems Specialist John Ward and the Cranfield School of Management.

KPIs

  People Issues  Requirements Stability  Control Systems

 Complexity   Novelty  Project Size

Gates

TrueProject generates a weekly assessment for the team to provide input on the project status. Based on the input given, the solution will send a notification if the project meets all the requirements to move on to the next steps. Gates allows for the team to receive validation whether project planning is executed to move forward to the next phase. This best practice is based upon research conducted by APQC to ensure projects acquire the appropriate number of deliverables. Gates provides a structured review of project scope and plans to support continuous improvement.

KPIs

 Initiating  Planning   Executing  Closing

Early Warning Signs

Early Warning Signs (EWS) assists project managers by providing timely, objective, action-compelling information 24/7 as it is extremely critical at all stages of project development. By institutionalizing early warning signs, organizations can save considerable sums of money simply by identifying failed projects while they are still in the early stages of development. Our research is based upon Dr. Leon Kappelman’s extensive research into failed projects and contains a set of specific measures that have been identified by 138 project management experts.

KPIs

 Management Support  Requirements Documentation   Change Management

 Project Management Capability   Stakeholder Involvement  Schedule Management

 Project Business Case  Project Team Commitment  Stakeholder Communications

 Team Member Capability   Resource Availability  Subject Matter Expert Availability

Project Risk

Project Risk allows users to take a portfolio-based approach to more efficiently evaluate project status. By utilizing this best practice of TrueProject, organizations can carefully assess project risks and understand how to better manage them. Project Risk utilizes two main project types: People Factors and Process Factors. Our research is based upon the extensive research completed by Information Systems Specialist John Ward and the Cranfield School of Management.

KPIs

 People Issues  Requirements Stability  Control Systems

 Complexity  Novelty  Project Size

SuperMeasures

SuperMeasures calculates project measurements and alerts management of any warning signs that may be indicating possible project failure. The SuperMeasures consist of the four key performance indicators S.M.A.R.T, P.A.L, P.R.P.L, and S.M.P.L and are used to create a Project Health Index to better monitor and compare the health of an individual project to others. A Project Health Index, or PHI also allows executives to quickly scan their projects and identify which projects are meeting expectations and which require more attention. Our research is based upon Leon Kappelman’s “Early Warning Signs of IT Project Failure: The Dominant Dozen,” along with some modifications based upon AMI’s personal experiences.

KPIs

 Senior Management Participation Level (SMPL)

 Specific, Measurable, Achievable, Relevant, Time Bound (SMART)

 Process Adherence Level (PAL)  Project Rework Prevention Level (PRPL)

Team & Project Pulse

Team and Project Pulse gathers empirical project data to help management assess their projects on a deeper level. These assessments are completed by all stakeholders involved so management can obtain complete insight into their project. team and Project Pulse gathers insightful responses to help management gain early visibility into project problems. Stakeholder opinion regarding management, quality control, associated risks, team morale, and underlying capabilities will help assure successful contract delivery and overall client satisfaction.

KPIs

 Morale  Productive Team  Team Oversight

What Every Project Should Have

What Every Project Should Have (WEPSH) best practice encourages consistent vertical communication throughout team members and stakeholders. Organizations utilizing the WEPSH best practice will achieve project objectives within the promised schedule and budget. TrueProject implemented this best practice so organizations have the ability to deliver a successful project every time.

KPIs

 Management Support  Communication  Stakeholder Involvement

 Capable Team  Planning & Goals  Scope, Cost, Schedule Management

 Quality Assurance Risk Management

Gates

Gates allows an organization to review feedback and assess required documents before having the ability to move to the next project phase. TrueProject generates a weekly assessment for the team to provide input on the project status. Based on the input given, the solution will send a notification if the project meets all the requirements to move on to the next steps. Gates allows for the team to receive validation whether project planning is executed to move forward to the next phase. This best practice is based upon research conducted by APQC to ensure projects acquire the appropriate number of deliverables. Gates provides a structured review of project scope and plans to support continuous improvement.

KPIs

 Initiating  Planning  Executing  Closing

Early Warning Signs

Early Warning Signs (EWS) assists project managers by providing timely, objective, action-compelling information 24/7 as it is extremely critical at all stages of project development. By institutionalizing early warning signs, organizations can save considerable sums of money simply by identifying failed projects while they are still in the early stages of development. Our research is based upon Dr. Leon Kappelman’s extensive research into failed projects and contains a set of specific measures that have been identified by 138 project management experts.

KPIs

 Management Support  Requirements Documentation   Change Management

 Project Management Capability   Stakeholder Involvement  Schedule Management

 Project Business Case  Project Team Commitment  Stakeholder Communications

 Team Member Capability   Resource Availability  Subject Matter Expert Availability

Project Risk

Project Risk allows users to take a portfolio-based approach to evaluate project status more efficiently. By utilizing this best practice of TrueProject, organizations can carefully assess project risks and understand how to better manage them. Project Risk utilizes two main project types: People Factors and Process Factors. Our research is based upon the extensive research completed by Information Systems Specialist John Ward and the Cranfield School of Management.

KPIs

  People Issues  Requirements Stability  Control Systems

 Complexity   Novelty  Project Size

SuperMeasures

SuperMeasures calculates project measurements and alerts management of any warning signs that may be indicating possible project failure. The SuperMeasures consist of the four key performance indicators S.M.A.R.T, P.A.L, P.R.P.L, and S.M.P.L and are used to create a Project Health Index to better monitor and compare the health of an individual project to others. A Project Health Index, or PHI also allows executives to quickly scan their projects and identify which projects are meeting expectations and which require more attention. Our research is based upon Leon Kappelman’s “Early Warning Signs of IT Project Failure: The Dominant Dozen,” along with some modifications based upon AMI's personal experiences.

KPIs

 Senior Management Participation Level (SMPL)

 Specific, Measurable, Achievable, Relevant, Time Bound (SMART)

 Process Adherence Level (PAL)  Project Rework Prevention Level (PRPL)

Team & Project Pulse

Team and Project Pulse gathers empirical project data to help management assess their projects on a deeper level. These assessments are completed by all stakeholders involved so management can obtain complete insight into their project. team and Project Pulse gathers insightful responses to help management gain early visibility into project problems. Stakeholder opinion regarding management, quality control, associated risks, team morale, and underlying capabilities will help assure successful contract delivery and overall client satisfaction.

KPIs

 Morale  Productive Team  Team Oversight

What Every Project Should Have

What Every Project Should Have (WEPSH) best practice encourages consistent vertical communication throughout team members and stakeholders. Organizations utilizing the WEPSH best practice will achieve project objectives within the promised schedule and budget. TrueProject implemented this best practice so organizations have the ability to deliver a successful project every time.

KPIs

 Management Support  Communication  Stakeholder Involvement

 Capable Team  Planning & Goals  Scope, Cost, Schedule Management

 Quality Assurance Risk Management

Gates

Gates allows an organization to review feedback and assess required documents before having the ability to move to the next project phase. TrueProject generates a weekly assessment for the team to provide input on the project status. Based on the input given, the solution will send a notification if the project meets all the requirements to move on to the next steps. Gates allows for the team to receive validation whether project planning is executed to move forward to the next phase. This best practice is based upon research conducted by APQC to ensure projects acquire the appropriate number of deliverables. Gates provides a structured review of project scope and plans to support continuous improvement./p>

KPIs

 Initiating  Planning   Executing  Closing

What Every Project Should Have

What Every Project Should Have (WEPSH) best practice encourages consistent vertical communication throughout team members and stakeholders. Organizations utilizing the WEPSH best practice will achieve project objectives within the promised schedule and budget. TrueProject implemented this best practice so organizations have the ability to deliver a successful project every time.

KPIs

 Management Support  Communication  Stakeholder Involvement

 Capable Team  Planning & Goals  Scope, Cost, Schedule Management

 Quality Assurance Risk Management

Post Implementation Review

Post-Implementation Review assists project managers in identifying and evaluating their project’s performance and determines their challenges from a benefits point of view. Post-Implementation Review is conducted after completing a project and is measured using TrueProject’s algorithmic Key Performance Indicators. Its purpose is to evaluate whether project objectives were met, to determine how effectively the project was run, to learn lessons for the future, and to ensure that the organization gets the greatest possible benefit from the project. Our research is based upon internal projects, project delivery experience for our clients and developed in conjunction with a key client.

KPIs

 Portfolio Selection  Methodology Compliance  Phase Gating  Deliverables Verification

 Metrics Selection  Stakeholder Evaluation  Stakeholder Metrics Derivation

 Vertical Communication  Risk/Issue Management  Periodic Elicitation

 Event Triggered Elicitation Dynamic Monitoring Configured Alerts

 Project Management Best Practices Corrective Actions Cost  Scope  Schedule

Benefits Realization

TrueProject’s assessments and analytics allow users to identify where they are not meeting potential benefits or not following processes to achieve those benefits. The solution’s ability to track the project process and identify early warning signs allows the team to deliver business value. Benefits realization and identification occurs at the beginning of the project life cycle for the team to achieve initial goals.

KPIs

 Identification  Planning  Process Ownership  Tracking

Delivery Quality Assurance

Delivery Quality Assurance ensures that project deliverables meet the expected and planned expectations. Utilizing the Delivery Quality Assurance best practice allows the project team to focus on the process to produce the project deliverables. TrueProject tracks project processes through team feedback, assessments, and analytics.

KPIs

 Management Support  Requirements Documentation   Change Management

 Project Management Capability   Stakeholder Involvement  Schedule Management

 Project Business Case  Project Team Commitment  Stakeholder Communications

 Team Member Capability   Resource Availability  Subject Matter Expert Availability

Delivery Quality Assurance

Delivery Quality Assurance ensures that project deliverables meet the expected and planned expectations. Utilizing the Delivery Quality Assurance best practice allows the project team to focus on the process to produce the project deliverables. TrueProject tracks project processes through team feedback, assessments, and analytics.

KPIs

 Management Support  Requirements Documentation   Change Management

 Project Management Capability   Stakeholder Involvement  Schedule Management

 Project Business Case  Project Team Commitment  Stakeholder Communications

 Team Member Capability   Resource Availability  Subject Matter Expert Availability